Our Services 

  • Telecom Services 
  • Online Applications 
  • Call Center Services
  • Paint Industry Automation
  • Business Process Automation
Telecom Services

We are currently serving the multiple industry verticals while working in collaboration with all major operators like Mobilink, Telenor, Zong, Warid, Ufone and PTCL. We are Responsible for the Transmission of information specified by the user without any change in the information as sent and Received

Telecom Services
Business Process Automation

We know the need for business process automation for different industries. A key goal of BPM is to align processes with business goals, seek ways to improve those processes and then establish measurements that can be used to track and monitor performance for continuous improvement and optimization.

Currently we are serving two key industry with BPA tools

Sanitary Industry Automation: Our BPA solution has automated the following processes of Sanitary Industry

  • Inventory Management
  • Sales Process
  • After Sales Process
  • Dealers Management
  • Customer Database Management
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Paint Industry Automation
  • Redemptions Claim Automation
  • Sales Promotions Automation

We have an expert and professional team of individuals who has years of experience in multiple industries and can automate the processes of all industries as per their business needs.

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Online Applications
Our experienced team of developers has developed multiple applications for Android/Ios and Web platform. The products include

CRI One Team:​ CRI One Team is devised for the management of people within your organization. The features of our HRM fall into major areas like staffing, benefits, loan, payroll, letters, performance evaluation, attendance and leave tracking.

CRI:​ Increase your customer retention ratio with our Cloud Based CRI Solution, provides you flexibility, transparency & efficiency about customer relationship management.

Textpress:​ Textpress is an SMS broadcasting application that enables corporate users to Send, Manage and Schedule message broadcasts to multiple recipients on any mobile network in Pakistan.

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Call Center Services

Outsourcing call center services or contact center management solutions to Convergences Resources can transform your business processes and save up to 50% costs. Give your business a competitive edge and increase your organization's efficiency by getting a virtual call center by offshoring to us.


Inbound Call Center Services :
Lead Qualification: Fast track your lead and sales funnel with our expertise to engage your callers to ensure prospects turn into customers. Customer Service: We are a true extension of your company that provides professionalism and knowledge for an exceptional customer experience. Order Processing: We ensure your products and services are effectively processed quickly & easily.


Outbound Call Center Services :
Lead Generation: We provide additional sources of lead generation opportunities to assist with your sales and growth goals. Customer Retention: Follow up with your clients and customers with targeted messaging and communication for a personalized experience. Surveys & Feedback: Obtain actionable feedback with our surveys able to provided to your callers immediately to gain insight into satisfaction levels Appointment Setting: We can integrate with your platform or use our system to set appointments, confirm dates and increase show rates.

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